The COFFEENEIGHBOUR offer open to individuals aged 18 or over who reside within the SW6 postcode area. To qualify, individuals must have signed up via the QR code featured on the door drop and completed the registration form. A bounceback email containing the code ‘COFFEENEIGHBOUR’ will be issued upon successful sign-up. Only individuals who have received this email are eligible to redeem the Coffee Neighbour offer.
To redeem the Coffee Neighbour offer, guests must present the COFFEENEIGHBOUR email at the point of purchase. The Coffee Neighbour offer is limited to one (1) single-use redemption per individual, per transaction only. A customer name will be recorded at the point of redemption to prevent multiple use. Alphabet reserves the right to refuse redemption where eligibility cannot be verified.
The Offer entitles the holder to one (1) complimentary hot beverage. Included drinks are:
Coffee (all hot variants), Tea, Hot matcha, Chai, Hot chocolate
Alternative milk options are included within the offer. Additional syrups and extras are not included and will be charged separately. The offer applies to one beverage only and has no cash value. The offer is subject to availability. The offer is valid for the promotional period only (which ends at 11.59pm on 31st August 2026) and may be withdrawn or amended at any time without prior notice. Only one redemption is permitted per person, per transaction; duplicate or repeat use is not allowed.
Any attempt to redeem the Coffee Neighbour offer multiple times, or to share or duplicate the COFFEENEIGHBOUR email, may result in refusal of service. Alphabet reserves the right to withdraw the offer from any individual where misuse or abuse is suspected. The offer has no cash value, is non-transferable and cannot be exchanged for cash or any alternative. The offer is subject to availability. Alphabet reserves the right to withdraw, amend or suspend the offer at any time without prior notice. The manager reserves the right of refusal in cases of suspected misuse or abuse. Participation in the offer constitutes acceptance of these Terms & Conditions.