Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH
Reporting to: Head of Marketing
Job description
Sodexo Live! is seeking a creative and commercially astute Senior Event Programming Manager – 12m FTC Maternity Cover to join the team at Fulham Pier, London’s newest riverside destination.
This is a unique opportunity to lead the development and delivery of a dynamic programme of ticketed events spanning culture, music, comedy, wellness, family, community, arts, learning and live entertainment. You will play a key role in continuing to establish Fulham Pier as a vibrant destination, driving audience growth, enhancing visitor experience and delivering strong commercial performance.
Working in close partnership with the Fulham Pier team, Sodexo Live! colleagues, and a network of suppliers, artists, promoters brand partners, you will curate and deliver a diverse and engaging events calendar that supports the venue’s strategic and commercial objectives.
What You'll Do:
Service & Guest Care
- Develop and deliver the venue’s overall creative programming strategy for ticketed events
- Curate a diverse calendar of events including, but not limited to, live performances, cultural events, immersive experiences, talks, workshops, and brand activations
- Foster a collaborative and inspiring team environment that motivates and encourages colleagues to engage and perform at their best
Management skills:
- Foster and maintain a strong relationship with Fulham Piers programming team, holding regular meetings to review successes, set targets, and establish the events schedule.
- Deliver programming that drives revenue, ticket sales, and attendance targets
- Work closely with commercial, marketing and partnerships teams to maximise event performance
- Manage all aspects of artist/promoter/supplier relationships including negotiating fees, contracts, and commercial terms
Financial management:
- Deliver budgeted revenue, profit, and contribution targets across all event categories and venue spaces.
- Maximise revenue opportunities and profitability through effective commercial management, strategic pricing, yield optimisation, and the use of venue management systems such as Priava, Salesforce and other revenue management tools.
- Maintain a thorough understanding of venue operating costs, margins, and resource requirements to ensure all event proposals and contracts are commercially viable and profitable.
- Produce accurate monthly revenue forecasts, proactively identifying risks and opportunities to budget performance.
Who we are looking for:
- A strong track record of developing and delivering creative event programmes.
- Experience working in a commercial events, cultural, entertainment or venue environment.
- Excellent knowledge of the London events market and current audience trends.
- A strong network of artists, suppliers, promoters, content providers and creative partners.
- Excellent negotiation and relationship-building skills.
- Experience managing budgets, margins, revenue targets and event profitability.
- Strong stakeholder management skills, with the confidence to work across integrated client, venue and operational teams.
- A creative, forward-thinking mindset with the ability to generate fresh and engaging programming ideas.
- Strong organisational skills and the ability to manage multiple events, suppliers and priorities.
- A collaborative, people-focused approach and the ability to build positive, long-lasting relationships.
- The ability to work in a fast-paced environment, make confident decisions and communicate effectively with a range of stakeholders.
- Flexibility to support events outside of standard office hours when required.
- A genuine passion for creating memorable experiences and contributing to the growth of a new destination.
At Fulham Pier, you’ll have the opportunity to shape a diverse events programme, build meaningful partnerships and help create memorable experiences for local communities, London audiences and visitors alike.
Health and Safety
As confident custodians, all staff must adhere to Fulham Pier’s Health and Safety policy as well as comply with all role specific health and safety requirements. In addition, all staff have the responsibility to report any breach or potential breach in health & safety to a member of the health and safety team or senior manager.
Safeguarding
Fulham Pier acknowledges that everyone has a responsibility for the wellbeing and safety of children, young people and adults at risk who are visiting Fulham Pier. As part of Fulham Pier’s commitment to providing a safe environment for children and adults at risk, we operate a Safer Recruitment Policy which all candidates must comply with. In addition, we require all staff who work with or interact with children or adults at risk to comply with our Safeguarding Children and Safeguarding Adults Policies.
Equality, diversity & inclusion
We are committed to supporting an environment where all staff have a personal responsibility to uphold Fulham Pier’s Equal Opportunities Policy by treating fellow employees, prospective employees, casual workers, prospective casual workers, and customers fairly and impartially.
To Apply
Sodexo UK Careers - Vacancy: Senior Event Programming Manager 12m FTC, Fulham